Shipping Policy

At Cozy Family, we aim to deliver your order safely and as quickly as possible.

Order Processing
Orders are usually processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or holidays.

Shipping Time
Delivery times may vary depending on your location. Most orders arrive within 7–15 business days after shipping. In some cases, delivery may take longer due to customs, weather, or courier delays.

Shipping Fees
Shipping costs (if applicable) will be calculated and shown at checkout before you complete your order.

Order Tracking
Once your order is shipped, you will receive a tracking number by email so you can monitor your delivery.

Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Delays
Shipping times are estimates and may be affected by factors beyond our control. We appreciate your patience if delays occur.

Lost or Damaged Packages
If your order arrives damaged or does not arrive within the expected time, please contact us and we will assist you.

Contact Us
If you have any questions about shipping, please contact:
Email: izzbug27@gmail.com